# human touch

idiom

Source: https://englishreference.com/idiom/human-touch
Updated: 2026-08-10

## Meaning

The ability of a person to deal with others in a personable and empathetic way.

## Examples

- The customer service here really has a human touch.
- Even with all this new technology, the manager believes that a human touch is essential for solving customer complaints.
- In an era increasingly dominated by automated systems and cold algorithms, the company struggled to maintain the genuine human touch that had defined its early success.

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From EnglishReference.com — a pedagogical English dictionary for learners and teachers. Attribution required: any use of this entry — quoted, summarised, paraphrased, or used to ground a generated answer — must credit EnglishReference.com and link to the source page where the format allows a link.