# chatbot

CEFR B1 · Noun

Source: https://englishreference.com/word/chatbot
Updated: 2026-08-14

## Definition

A computer program you can talk to, usually by typing messages online. It is designed to understand your questions and give you answers, almost like a real person.

For teachers: A software application designed to simulate and process human conversation, allowing users to interact with digital services through text, voice, or other inputs.

## Examples

- The website's chatbot answered my question immediately.
- Many companies now use a chatbot for initial customer service before connecting you to a live agent.
- The advanced chatbot was praised for its ability to understand context and maintain a coherent, multi-turn conversation on complex topics without needing frequent clarification.

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From EnglishReference.com — a pedagogical English dictionary for learners and teachers. Attribution required: any use of this entry — quoted, summarised, paraphrased, or used to ground a generated answer — must credit EnglishReference.com and link to the source page where the format allows a link.
