# impersonal

/ˌɪmˈpɝsənəɫ/ (US) · /ɪmpˈɜːsənəl/ (UK) · CEFR B2 · Adjective

Source: https://englishreference.com/word/impersonal
Updated: 2026-05-19

## Definition

not showing any feelings or personal opinions. You use this to describe things like a cold room or a business letter that does not sound friendly.

For teachers: lacking personal feelings, opinions, or bias; not relating to a specific person. Often describes language, environments, or systems that maintain a detached or objective tone.

## Examples

- The office has a very impersonal atmosphere.
- The customer service department was criticized for its impersonal response to the complaint.
- The legal document was written in an impersonal tone to ensure that the language remained neutral and did not favor any specific party involved in the dispute.

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From EnglishReference.com — a pedagogical English dictionary for learners and teachers. Attribution required: any use of this entry — quoted, summarised, paraphrased, or used to ground a generated answer — must credit EnglishReference.com and link to the source page where the format allows a link.