English Reference
noun

goodwill

n.
US /ˈɡʊdˈwɪɫ/ UK /ɡˈʊdwɪl/ good·will UK spelling goodwills

  1. 01 B2 Upper Intermediate

    a friendly and helpful feeling toward other people or a desire to help them.

    a benevolent or kindly disposition toward others, often facilitating cooperation or peace.

    Simple

    The festival was organized as a gesture of goodwill between the two neighboring towns.

    In context

    The diplomatic mission was intended to foster international goodwill and resolve the long-standing border dispute through peaceful negotiation.

  2. 02 C1 Advanced Technical Business

    the value of a company's good reputation and its loyal customers, which makes it worth more than just its physical assets.

    the intangible asset representing the value of a business's reputation, brand, and customer base beyond its physical property.

    Simple

    When he sold the bakery, he charged extra for the goodwill he had built up over twenty years.

    In context

    The acquisition price significantly exceeded the book value of the company's assets, reflecting the substantial goodwill associated with its market-leading brand.

    Usage

    In accounting, this is treated as an intangible asset on a balance sheet.

    reputationbrand equity
  3. 03 C1 Advanced Formal

    the willingness of workers to do more than their basic job description to help a company succeed.

    the voluntary commitment of employees to perform tasks beyond their contractual obligations.

    Simple

    The management relied on the goodwill of the staff to finish the project before the deadline.

    In context

    Following the pay cuts, the loss of employee goodwill led to a noticeable decline in productivity and workplace morale.

  4. 04 B1 Intermediate American English

    a shop that sells used items to raise money for charity.

    a charitable organization or thrift shop, specifically referring to the North American non-profit entity.

    Simple

    I took my old clothes to the Goodwill so someone else could use them.

    In context

    She managed to find a vintage designer coat at the local Goodwill for a fraction of its original retail price.

    Teacher's tip

    While 'goodwill' is a general concept, in the US and Canada it almost always refers to the specific 'Goodwill Industries' stores.

    charity shopthrift store

Arnold, who donated a £150 goodwill voucher from Sainsbury's to a local food bank, questioned why the system remains active elsewhere.

BBC News· 17 Aug 2026

Elizabeth had died in 1845, but goodwill between Nassau and Russia remained.

Smithsonian Magazine· 27 Jul 2026

From Middle English goodwille, good wille (“goodwill”), perhaps from Old English gōdwille (“goodwill”); compare Old English gōdwillende (“well-pleased”); also Scots guidwilly, guidwillie (“displaying goodwill”), equivalent to good + will. Cognate with Scots guidwill (“goodwill”), Middle Low German gūtwille (“goodwill”), Old High German guotwilligi (“goodwill”), Old Danish godvilje (“goodwill”), Icelandic góðvilji, góðvili (“goodwill”), Icelandic góðvild (“goodness”). The sense "thrift shop" is a genericized trademark of a US chain of such shops.

Etymology adapted from Wiktionary, available under CC BY-SA 4.0.

This entry
Origin Old English *gōdwille
Level C1 · Advanced
Frequency Frequent
Updated