English Reference

Word

customer

Phoneticscus·tomer

US/ˈkəstəmɝ/

UK/kˈʌstəmɐ/

Definitions

01a buyer

A1 · Beginner Countable noun

n. a person who buys things from a shop or business.

n. a person or organisation that purchases goods or services from a business.

“The shop was busy with customers buying gifts for the holiday.”

“The manager implemented a new loyalty programme to encourage repeat customers and improve overall satisfaction scores.”

Pitfall

The shop has many clients every morning.

The shop has many customers every morning.

Use 'customer' for shops and restaurants; 'client' is usually for professional services like lawyers or accountants.

Antonyms

02a type of person

B2 · Upper Intermediate Countable noun Informal

n. a person you have to deal with, often described by their personality.

n. a person of a specified kind, especially one that someone has to deal with or interact with.

“Be careful with that dog; he can be a tough customer if he doesn't know you.”

“The negotiator was known for being a cool customer, never losing his temper even during the most heated debates.”

Usage

Usually preceded by an adjective like 'tough', 'cool', or 'slippery' to describe a person's temperament.

Collocations

Common phrases and expressions where native English speakers use the word “customer” in context.

01. customer service 02. customer base 03. customer experience

Confusables

customer vs client

A customer pays for goods or one-off services, while a client pays for ongoing professional expertise and advice.

RememberCustomer = Commodities. Client = Counsel.

Etymology

From Middle English custumer, from Old French coustumier, costumier (compare modern French coutumier), from Medieval Latin custumarius (“a toll-gatherer, tax-collector”, noun), from custumarius (“pertaining to custom or customs”, adjective), from custuma (“custom, tax”). More at custom. By surface analysis, custom + -er.

Etymology adapted from Wiktionary, available under CC BY-SA 4.0.

Idioms

Domain

Business

This entry

Exam level
CambridgeCambridgeCambridge English QualificationsThe exam suite from Cambridge University Press & Assessment, from A1 Movers up to C2 Proficiency. The benchmark names double as CEFR labels.A1 MoversIELTSIELTSInternational English Language Testing SystemThe 0–9 band test co-owned by the British Council, IDP, and Cambridge. Used for university entry, work, and migration.2.0–3.0TOEFL iBTTOEFL iBTTest of English as a Foreign Language, Internet-Based TestETS's academic English test, the standard route for US university admissions. Scored 0–120, with a 1–6 scale since 2026.1–6 scale: 1.0–1.50–23TOEICTOEICTest of English for International CommunicationETS's workplace English test, big in Japan and Korea. Listening & Reading scores 10–990 and tops out at C1.120–224
Frequency
Common
Level
A1 · BeginnerOxford
Updated

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English Reference