English Reference
noun

customer

n.
US /ˈkəstəmɝ/ UK /kˈʌstəmɐ/ cus·tomer UK spelling customers

  1. 01 A1 Beginner

    a person who buys things from a shop or business.

    a person or organisation that purchases goods or services from a business.

    Simple

    The shop was busy with customers buying gifts for the holiday.

    In context

    The manager implemented a new loyalty programme to encourage repeat customers and improve overall satisfaction scores.

    Pitfall
    The shop has many clients every morning. The shop has many customers every morning.

    Use 'customer' for shops and restaurants; 'client' is usually for professional services like lawyers or accountants.

  2. 02 B2 Upper Intermediate Informal

    a person you have to deal with, often described by their personality.

    a person of a specified kind, especially one that someone has to deal with or interact with.

    Simple

    Be careful with that dog; he can be a tough customer if he doesn't know you.

    In context

    The negotiator was known for being a cool customer, never losing his temper even during the most heated debates.

    Usage

    Usually preceded by an adjective like 'tough', 'cool', or 'slippery' to describe a person's temperament.

Don't confuse

customer vs client — A customer pays for goods or one-off services, while a client pays for ongoing professional expertise and advice.

Usage customer service · customer base · customer experience


From Middle English custumer, from Old French coustumier, costumier (compare modern French coutumier), from Medieval Latin custumarius (“a toll-gatherer, tax-collector”, noun), from custumarius (“pertaining to custom or customs”, adjective), from custuma (“custom, tax”). More at custom. By surface analysis, custom + -er.

Etymology adapted from Wiktionary, available under CC BY-SA 4.0.

This entry
Origin la-med custumarius
Level A1 · Beginner
Frequency Common
Updated