conversational
adj.describing a style of speaking or writing that is informal and relaxed, like a friendly talk. In technology, it refers to software that can chat with you naturally.
adj.relating to or characteristic of informal spoken exchange. In a computational context, it describes interfaces or systems designed to simulate human dialogue through natural language processing.
“The article is written in a friendly, conversational tone.”
“The new customer service bot uses conversational AI to understand and answer complex questions without human help.”
“While the technical documentation is dense, the introductory video adopts a conversational approach to make the software's core concepts more accessible to non-specialist users.”
Often used to modify nouns like 'tone', 'style', or 'AI'. When describing software, it implies the use of natural language rather than rigid commands.
“In short, when a customer is already upset, a faster and more conversational interaction may sometimes remove something valuable: a little time to cool down.”
“Sometimes we had it make conversational mistakes, interrupting people or pushing illogical suggestions.”
From conversation + -al.
Etymology adapted from Wiktionary, available under CC BY-SA 4.0.