empathetic
adj. B2 Upper Intermediate US //ˌɛmpəˈθɛtɪk// UK //ˌɛmpɐθˈɛtɪk// em·pa·thet·ic
adj. able to understand and share the feelings of others. You use this to describe someone who is kind and sensitive to how other people feel.
adj. capable of understanding and sharing the feelings of another. Often used to describe a person's emotional intelligence or a system's ability to respond to user needs.
She is very empathetic and always listens to her friends.
The new software is designed to be more empathetic, responding to the user's frustration with a calming tone.
A truly empathetic leader does not merely hear the concerns of their team but actively seeks to understand the underlying emotional states that drive those concerns.